AU Legal Admin Assistant

Philippines
Permanent / Full Time

We are looking for a highly organized and detail-oriented Legal Administrative Assistant to support our Australian law firm client.

In this role, you will work closely with the Legal Team, assisting with a variety of administrative tasks such as invoicing, document filing, and workflow management to ensure smooth and efficient operations.

Responsibilities: 

Financial & Billing Support

  • Prepare, review, and send invoices and client emails per firm billing procedures.
  • Monitor unpaid invoices and Trust Money Requests; follow up with clients and process online payments.
  • Track and update matter-related financial issues and assist Legal Assistants with resolutions.
  • Process Trust Transfers, Payment Requests, and matter-related Office Account payments.
  • Prepare and send Trust Statements; support annual mail-outs and fee increase communications.
  • Assist in setting up approved client payment arrangements.

Lead Management & Workflow Support

  • Assist Legal Assistants with managing and actioning tasks for new client follow-ups and conversions using CLIO Grow.
  • Execute lead conversion activities, follow up with prospects and referrals, and escalate stalled or aged leads.
  • Support administrative tasks in the client onboarding process.

Matter Support & Administration

  • Open new client files in LEAP and assist Legal Assistants with Engagement Letters and Legal Services Agreements.
  • Support legal processes, appointment scheduling, and matter finalisation, including refunding surplus Trust balances and archiving files.
  • Ensure accurate data entry in compliance with firm guidelines.

Electronic File Management

  • Maintain and organize electronic files in LEAP per firm guidelines.
  • Add and update client details, ensuring accurate data and avoiding duplicates.
  • Ensure documents are correctly saved, labeled, and shared via LawConnect or SharePoint as directed.

Document & Process Support

  • Review, proof, and format legal documents and draft correspondence.

Team Support

  • Assist Legal Assistants with daily tasks and ad hoc administrative work.
  • Escalate unclear issues promptly and maintain professional communication during working hours.

Required Skills & Experience

  • Excellent written and verbal English communication skills.
  • Minimum of 2 years’ experience in an administrative, finance administrative, or operations support role is highly regarded.
  • Experience working with Australian businesses or professional services is preferred. 
  • Previous experience as a Legal Assistant or within the legal industry is highly ideal.
  • Strong attention to detail and a high level of discretion when handling sensitive information.
  • Confident user of cloud-based tools and Microsoft Office 365.
  • Ability to manage competing priorities, meet deadlines, and follow through on tasks.
  • Mindset for continuous improvement and comfort working in a structured, process-driven environment.
  • Previous experience with LEAP Legal Software is a plus.

Work Arrangement: Primarily work-from-home, but must be willing to work on-site as needed in Eastwood, Quezon City.
Schedule: Monday to Friday, AU Shift (7:00 AM to 3:00 PM MNL)
 
Join Frontline Accounting and be part of our team to Embrace the Future Ahead: Where Possibilities Begin!

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