From the Trenches to Scalable Teams That Deliver

Trisha joined Frontline in 2017 as an HR Specialist and has since grown into her current role as HR Manager, leading a team of 19 professionals across various areas of human resources. Her team oversees employee engagement, performance management, payroll and benefits administration, client relations, policy compliance, learning and development, and other core areas. 

With over a decade of experience in people management, Trisha is known for her hands-on leadership style and strong commitment to fostering a positive work culture. She plays a key role in ensuring that both staff and clients are supported, motivated, and aligned with Frontline’s values. Under her guidance, HR serves as both a support system and a compliance partner—balancing employee welfare with adherence to company policies and Philippine labour laws. 

Before joining Frontline, Trisha spent four years in the BPO industry specializing in labour and employee relations, where she gained valuable expertise in handling complex workplace issues and organisational dynamics. Earlier in her career, she worked as a school counsellor, which helped develop her empathy and passion for helping people reach their full potential. 

Steady, approachable, and people-oriented, Trisha continues to build initiatives that strengthen engagement and contribute to the long-term growth of both employees and the company. 

Charry is an experienced HR professional with over 10 years in the field. She’s known for her calm, dependable presence and her ability to build strong, trust-based relationships within teams. Her passion for supporting people and creating positive work environments has been key to her success at Frontline Accounting. 

She started her journey with Frontline Accounting in 2016 as an HR Administrative Assistant. Over the years, she has expanded her role, providing valuable support in overseeing the HR team and ensuring both clients and staff are well-supported. Working alongside Trisha, she helps guide the HR team in implementing strategies that align with the company’s goals. Charry’s transition from administrative support to a leadership role has been fueled by her commitment to continuous learning, personal growth, and embracing new challenges. 

Charry believes that people are the heart of any successful organisation. She is passionate about helping employees thrive and maintaining a positive, productive workplace. She looks forward to continuing to contribute to Frontline’s success and its strong company culture.

Louie joined Frontline in 2016 as the Executive Assistant to the Director and has since grown into the role of Project Manager. Over the years, she has played an integral role in shaping the company’s internal systems and supporting its growth through various phases of change. 

Although her educational background is in Applied Music, Louie’s work experience spans education, customer service, and executive support. Her natural drive for efficiency and organisation, along with her genuine satisfaction in doing meaningful work, led her to pursue a corporate career. She takes pride in getting things done well and making a positive impact on the people she works with. After nearly two decades in the workforce, she’s proud to have chosen to become a gainfully employed professional rather than a starving musician. 

As Project Manager, she leads company-wide initiatives—from improving systems and processes to developing new revenue-generating projects—ensuring that each one is thoughtfully planned and executed. Known for her calm, structured way of thinking and her ability to ask the right questions, she helps teams turn good ideas into meaningful results. 

Adhel is an Accounting Manager and a dedicated PH CPA who’s been with Frontline Accounting for over a decade. Known for her adaptability and love for learning, she has grown from an eager accountant to one of the company’s most trusted trainers for Filipino staff stepping into the world of Aussie tax and accounting.  

When Adhel first joined Frontline Accounting, she had zero AU experience. She built her foundation in local bookkeeping and government lodgements, working her way through accounting roles in construction, audit, and trading before discovering her path in AU tax and accounting. With the help and mentorship of Jon and Mark, she quickly learned the ropes, turning what started as a challenge into one of her biggest career achievements. 

Now, Adhel is passionate about helping others do the same. Together with the training team, she has guided more than a hundred local accountants through their own “conversion journey.” She also supports the company’s internal finance operations and takes on projects that make processes smoother and more efficient. 

Outside of work, Adhel is a K-drama enthusiast and a hands-on Mom Boss who runs her home with the same energy and heart she brings to her team alongside her two little bosses-in-training. 

Jess is an Accounting Manager who’s been with Frontline for more than a decade. With her experience, she’s helped train hundreds of Filipino accountants. Outside of work, she’s a fierce mother and a foodie. Never one to turn down a snack or two!

Khaye is a recruitment professional with 15 years of experience in the field, including 12 years in leadership. She holds a degree in Psychology and has extensive experience in end-to-end recruitment and team management. Prior to joining Frontline, she led talent acquisition for large BPO organizations, focusing on high-volume hiring across customer service and operations roles. 

With Frontline since 2016, Khaye began as a Recruitment Supervisor leading a small team of four and has since grown the function into a high-performing group of sixteen, including recruiters, sourcers, and a manager. She has been instrumental in building and leading a recruitment team dedicated to matching the right people with growing firms in Australia, the UK, and the US. 

She partners closely with global clients to understand their recruitment needs and concerns, personalize hiring strategies, and ensure every match supports long-term success. She also represents Frontline alongside colleagues at international conferences and client meetings to discuss the value of offshore staffing and explore how the team can help clients grow. 

She is passionate about delivering meaningful and positive experiences for candidates and clients at Frontline. She fosters a supportive work culture where her team is encouraged to keep learning, improving, and finding inspiration in what they do. 

Ems is a dedicated Recruitment Manager with almost a decade of experience in Frontline Accounting and talent acquisition. Starting out as a Recruitment Assistant, Ems’ career has been marked by steady growth, perseverance, and a passion for connecting people with meaningful career opportunities. With a degree in Business, Ems has built a strong foundation for understanding both client and candidate needs, ensuring each placement contributes to long-term success. 

Known for a results-driven approach, Ems consistently demonstrates determination and focus; once a goal is set, it’s pursued with purpose and dedication. This mindset has helped strengthen client relationships and streamline recruitment operations across regions including Australia, the UK, and the US. 

Beyond work, Ems enjoys traveling and finds great value in meeting and collaborating with people from diverse backgrounds. This global perspective not only fuels Ems’ passion for recruitment but also enhances the ability to connect with clients and candidates worldwide. Whether working on a new initiative or supporting someone’s career journey, Ems brings enthusiasm, professionalism, and an unwavering commitment to excellence. 

Sheryl’s career across the Philippines and Singapore has equipped her with a broad skill set in administrative duties, HR, payroll, and billing. Her unwavering reliability and meticulous attention to detail make her an invaluable member of the Frontline team. Known for her accuracy and efficiency, Sheryl is the trusted go-to person ensuring tasks are completed seamlessly, playing a pivotal role in the smooth operation of daily activities that help Frontline consistently meet and exceed its goals. 

Sheryl joined Frontline as an administrative assistant in 2015 and has since steadily demonstrated impressive skills and leadership potential. Through dedication and perseverance, she has grown into her current role as manager, leading the administrative team, now known as the Operations team. She works closely with a friendly group of Operations staff—the warm faces who greet everyone each morning and provide support throughout the office. Sheryl leads with genuine care, setting a strong example through her reliability, encouragement, and commitment. Her leadership keeps the team organized, motivated, and efficient. Beyond her professional expertise, she is admired for her humility, kindness, and steadfast dedication to Frontline’s core values. 

Sheryl’s professionalism, expertise, and quite confidence have earned her the respect of her colleagues. She has proudly represented Frontline at conferences and client visits in Australia and the United Kingdon. Sheryl may not be the loudest voice in the room, but her thoughtful insights and steady leadership have a lasting impression, showing that true influence often shines through calm strength and genuine wisdom. 

Manel started her journey with Frontline back in 2016 as a Recruitment Supervisor. Over the years, she’s taken on several roles, from Assistant Operations Manager to Operations Manager, before moving into her current position in Marketing. Her growth within the company reflects her dedication, adaptability, and love for what she does. 

While in Operations, she was one of the key people who helped oversee the company’s office move, from a 700+ sqm space to a much larger 2,000+ sqm office. It was a major milestone for Frontline, and Manel played a big part in ensuring a smooth transition and setup for the growing team. 

She’s also been part of many key projects that strengthened client relationships and improved internal operations. Manel has represented Frontline at various conferences in Australia, the United Kingdom, and the United States, and often connects with potential clients through discovery calls to share how Frontline can support their business goals. 

With a background in business administration and marketing, she enjoys combining creativity and strategy in her work. Above all, Manel is passionate about continuous improvement, collaboration, and helping both teams and clients succeed together.

Von has been with Frontline Accounting for over 12 years, leading the company’s IT department with a strong focus on innovation, security, and reliability. With nearly 20 years of experience in the IT industry, he brings both deep technical knowledge and practical business insight into his role. 

Before joining Frontline, Von spent eight years working at one of the most recognized computer retail chains in the Philippines. There, he specialized in technical sales and RMA (Return Merchandise Authorization) management, where he gained extensive hands-on experience in hardware systems, customer support, and operational efficiency. 

Since joining Frontline in 2013, Von has transformed the company’s entire network infrastructure. What began as a basic setup has evolved under his leadership into a secure, enterprise-level network that now supports every aspect of Frontline’s operations, from office connectivity and remote access to cybersecurity and data protection. 

Von is the architect behind many of the company’s major IT initiatives, including: 

• Designing and implementing an enterprise-grade network and security framework. 

• Establishing robust firewall and threat prevention systems. 

• Developing policy-driven IT governance in alignment with international standards such as GDPR. 

Every IT system and safeguard in place today reflects Von’s commitment to building a secure, stable, and future-ready technology environment for Frontline Accounting. His leadership continues to guide the company toward stronger cybersecurity practices, smarter infrastructure design, and compliance with global data protection standards. 

Adrian Cortez is experienced IT personnel with 9 years and counting of dedicated service at Frontline Accounting. Over the years, he has developed strong technical expertise in system management, troubleshooting, and network maintenance, while helping lead and support his team to achieve greater efficiency and collaboration. 

Since joining Frontline Accounting in 2016, Adrian has played a key role in overseeing daily IT operations and ensuring the smooth performance and security of the company’s data and IT infrastructure. He works closely with his team to resolve technical issues promptly and fosters continuous learning to strengthen both individual capabilities and overall team performance. 

Adrian values Frontline’s Accounting culture of collaboration, reliability, and growth not only in achieving organizational goals but also in encouraging personal and professional development. He takes pride in being part of a workplace where every team member is valued, supported, and motivated to excel.